The Why-I’ve-Failed-to-Blog Post
It happens. Really great bloggers fail to publish some of the time, so you’re gonna have to cut me some slack. So much great stuff going on that I haven’t…
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The Why-I’ve-Failed-to-Blog Post
Shock & Awe – Real-World Examples of Outstanding Customer Service
In The Thank You Economy, Gary Vaynerchuk lays out a compelling case for why businesses need to adapt to the new reality that one-way push communications are no longer as…
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Shock & Awe – Real-World Examples of Outstanding Customer Service
To Follow Or Not? What’s In It for Me?
Sorry, but this is another new Twitter follower rant. After my Mizspling rant a few months ago, I vowed not to go negative again. But I can’t help it. I’ll stop…
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To Follow Or Not? What’s In It for Me?